This article will cover any incompatibility issues our Software has running on certain models from certain manufactures. Please see the tables below:

 

ANDROID

Mass Market Devices

An Android smartphone, tablet or Chromebook running Android v9.0 or higher.

Please note, some devices running modified Android software versions may not be compatible if the software capabilities are not up to date with the required Android version.

For example, as of July 2022, the Oppo F3 is running their software ColorOS 3.0, based on Android 6.0, and this is lower than the required Android 9.0 above.

 

Terminals, Scanners and Other Specialty Devices powered by Android

Additional support is available for certain Datalogic, Getac, Honeywell, Panasonic, Spectralink, Vivo, Poptel, Winmate and Zebra devices. Please contact Jet Support for specific system information if you are using one of these devices.

 

IPHONE

Operating System

 iOS 14+

iPhone

 5S, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 12, 12 Plus

iPod

 Touch (6th generation +)

iPad

 Air, Air 2, (2017), Mini 2, Mini 3, Mini 4, Pro

 

 

DESKTOP

Processor

 Minimum: Core 2 Duo 2.1 GHz
Recommended: i5 / i7 2.4 GHz and above

Memory

 Minimum: 4GB RAM
Recommended: 8 GB RAM and above

Hard Disk Space

 400 MB (Install/Upgrade, 200 MB operation)

Operating System

Windows 10 (w/ Creators Update version 1709) or Windows 11

macOS 11.6 or higher (Big Sur), macOS 12.0 (Monterey) or macOS 13.0 (Ventura)

Connection

 IP network connection (broadband, LAN, wireless); Constant Internet connection

Audio Device

 Full-duplex, 16-bit or use USB headset

 

 

ROUTERS

This list is not meant to be exhaustive, but the models listed below are known to be VoIP-supported, and Jet clients are currently using them without difficulty. 

(note, some routers may still need settings updated for best results).

Manufacture Model
Nokia WiFi Beacon 1.1
Arcadyan LH1000